Last Updated: January 2026

399dt Terms and Conditions — Complete Guide to Using the Platform

Please read these Terms and Conditions carefully before registering an account or playing on 399dt. They define the rights and responsibilities of both you and us.

Fully in English Transparent Policy 18+ Only
Key Principles at a Glance

Key Highlights of 399dt's Terms and Conditions

Age Verification Is Mandatory

399dt is strictly for users aged 18 and above. Accounts found to be underage at verification will be closed.

Fair Payment Policy

All verified winnings are paid out promptly. Withdrawals to Mobile Banking, Nagad, and Rocket are processed within 15 minutes.

Clear Bonus Terms

Every bonus clearly states its wagering requirements and validity period. No hidden conditions.

One Account Policy

Each user may hold only one account. Creating multiple accounts is strictly prohibited.

Zero Tolerance for Fraud

Any fraudulent activity will result in permanent account closure and forfeiture of all winnings.

Responsible Gaming

Spending limits, voluntary breaks, and self-exclusion options are always available. Keep gaming a form of entertainment.


These Terms and Conditions apply to the use of the 399dt platform and all its services. By registering or logging in to 399dt, you are deemed to have fully accepted these terms. Please read everything carefully.

01 General Terms & Conditions

399dt is an online gaming platform offering a wide range of gaming entertainment for users in Bangladesh and internationally. These Terms and Conditions constitute a legally binding agreement between 399dt and each registered member of the platform.

To use 399dt's services, you must agree to the following conditions. If you disagree with any part of these terms, please refrain from using the platform.

  • You must be at least 18 years of age.
  • Online gaming must be legally permitted in your country of residence.
  • You are registering under your own identity and are not playing on behalf of a third party.
  • All information provided is truthful, accurate, and complete.
  • You are not a professional player attempting to exploit the system.
Important: 399dt reserves the right to amend these terms at any time without prior notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

02 Account Registration and Verification

To register an account with 399dt, you must provide accurate and up-to-date information. Each person is allowed only one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and all funds and winnings will be forfeited.

Registration requires the following information: full name, date of birth, a valid mobile number, and payment method details. 399dt may request additional documents at any time to verify your identity.

  • A copy of your national ID or passport may be requested.
  • A utility bill or bank statement may be required as proof of address.
  • Withdrawals may be restricted until verification is complete.
  • Keep your password confidential — 399dt will never ask for your password.
Warning: If you notice any suspicious activity on your account, contact 399dt support immediately. Members are responsible for the security of their own accounts.

03 Deposit and Withdrawal Policy

399dt supports deposits and withdrawals via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum deposit and withdrawal amounts are listed in the Cashier section of the platform.

Withdrawal requests are typically processed within 15 minutes to 24 hours after verification. Processing may take longer during the verification period or if unusual activity is detected.

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Withdrawals to third-party accounts are strictly prohibited.
  • Multiple withdrawal requests may be pending at the same time.
  • 399dt monitors all transactions to prevent money laundering.
  • Withdrawals cannot be made using bonus funds alone without a deposit.
399dt does not charge any transaction fees. However, your mobile banking provider may apply their own charges.

04 Bonus & Promotion Terms

399dt offers a variety of bonuses — including welcome bonuses, deposit bonuses, cashback, free spins, and referral bonuses. Each bonus comes with its own terms and conditions that must be read before claiming.

Withdrawing a bonus typically requires meeting a wagering requirement first. For example, a 30x wagering requirement means you must wager the bonus amount 30 times before you can withdraw.

  • Each bonus has a fixed validity period — any unused bonus will expire at the end of that period.
  • Not all games are available with bonus balance — some games do not contribute to bonus wagering.
  • You cannot claim another bonus while one is already active.
  • A maximum withdrawal limit may apply to bonus winnings.
  • Using bonuses to exploit the system will result in forfeiture of those bonuses and any associated winnings.
Full terms for each bonus can be found on the respective promotion page. If you have any questions, contact the support team.

05 Gaming Policy and RNG

All games on 399dt are sourced from internationally certified software providers. Every game outcome is determined by a fully independent Random Number Generator (RNG), which is regularly audited by third parties.

If a technical issue occurs during gameplay and the game cannot be completed, 399dt may offer a bet refund or the option to restart the game, depending on the circumstances.

  • If your internet connection is lost, the outcome of any active bets will be saved on the server.
  • 399dt is not liable for any losses resulting from playing a game without first understanding its rules.
  • Dealer decisions in Live Casino games are final.
  • For Sports Betting, bets will be settled after the official result is announced.

06 Prohibited Activities

The following activities are strictly prohibited on the 399dt platform. Any violation may result in permanent account closure and potential legal action.

  • Creating or operating multiple accounts.
  • Opening or operating an account under another person's identity.
  • Using bonuses or promotions with the intent to exploit the system.
  • Using cheating software or automated bots.
  • Engaging in money laundering or transactions involving illegal funds.
  • Intentionally exploiting technical glitches on the platform.
  • Colluding with other members to influence game outcomes.
Please Note: 399dt's advanced anti-fraud system monitors every account and transaction. Any suspicious activity is detected automatically.

07 Account Suspension and Closure

399dt reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Registering with false information or concealing your identity.
  • Failure to submit required verification documents.
  • Detection of fraudulent or suspicious activity.
  • Orders from a court or regulatory authority.

Members may voluntarily close their account at any time. Any remaining balance will be refunded subject to verification. Please note that bonus balances are non-refundable.

08 Privacy and Data Protection

399dt collects, stores, and processes your personal information solely for platform operations. Your data is never sold to third parties. It may only be shared when required by applicable law or upon request from a regulatory authority.

To read our full Privacy Policy Privacy Policy page View.

  • 256-bit SSL encryption keeps all transactions and communications fully secure.
  • Cookies are used to enhance your browsing experience.
  • You may request the correction or deletion of your personal data at any time.

09 Responsible Gaming

399dt believes gaming should be purely a form of entertainment. The platform provides several tools to help members manage their gaming habits:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: Temporarily suspend your account for a set period.
  • Reality Check: View session-related information at regular intervals.
  • Support Links: Connect with professional support.

If you feel that gaming is having a negative impact on your life, please contact support immediately. For more information, visit our Responsible Gaming page View.

10 Changes to Terms

399dt reserves the right to update or modify these Terms and Conditions, in part or in full, at any time. Registered members will be notified of significant changes via email or platform notification.

Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly. The date of the latest update will be noted at the top of the page.

Keep your account notifications enabled so you never miss important updates.

11 Dispute Resolution

For any disputes or complaints, please contact 399dt customer support first. Our team aims to respond within 48 hours. If the issue cannot be resolved through support, it will be escalated to senior management.

In the event of a dispute over a game outcome, server logs will serve as the definitive evidence. 399dt's decision is final in all dispute resolutions, though a reasonable explanation will be provided to the member.

  • Complaints must be submitted within 30 days of the incident.
  • Please include your account ID and transaction details when submitting a complaint.
  • The relevant balance may be placed on hold during an investigation.

12 Contact

If you have any questions or feedback regarding these Terms and Conditions, please get in touch with us. The 399dt customer support team is available 24/7, seven days a week.

Live Chat

Click the chat icon at the bottom right of the platform. Average response time is 2 minutes.

Email Support

[email protected] — expect a response within 24 hours.

Done reading the terms? Get started now!

Register with 399dt and enjoy your favorite games in a safe and transparent environment.

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